Cancellation Policy Spirit Wellness Center has a 24 hour cancellation policy. If you do not cancel prior to 24 hours of your appointment or you do not show up for your appointment then the cost of the service will be charged to your credit card. You will be asked to provide a valid credit card when scheduling your first appointment and that credit card will remain on your account indefinetly. It is the responsibility of the client to be on time for their service and the entire fee for the scheduled service will be charged even if the client is late and does not receive the full treatment.